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Welcome to the Life Wireless Compliance Portal!

Consult the User's Guide for information on editing pages and using the wiki software.

This site will serve as an internal resource to access all Life Wireless Compliance documentation provided to internal Life Wireless personnel.

This site should be used as a reference tool when questions arise or assistance is needed in the performance of day-to-day job duties as performed by the Life Wireless Compliance Support Team.

To contact the Compliance Support Team with questions, please email: compliance@lifewireless.com



Identity and Subsidy Proofs

General Rules

Non-state-specific Acceptable Identity Proofs

Non-state-specific Acceptable Subsidy Proofs

Commonly Encountered UNACCEPTABLE Subsidy and Identity Proofs

Acceptable Proofs of Military Service

State ID Name Placement Order


States That Utilize the National Lifeline Accountability Database (NLAD)
Arkansas - AR Illinois - IL Louisiana - LA Maryland - MD
Minnesota - MN Ohio - OH Oklahoma - OK Puerto Rico - PR
South Carolina - SC Washington - WA Wisconsin- WI


States That Utilize the National Verifier / NLAD
Arizona - AZ Colorado - CO Georgia - GA Indiana - IN
Iowa - IA Kansas - KS Kentucky - KY Maine - ME
Michigan - MI Mississippi - MS Missouri - MO Nevada - NV
North Dakota - ND Pennsylvania - PA Rhode Island - RI Utah - UT
Vermont - VT Virgin Islands - VI West Virginia - WV


Non-NLAD States

California - CA

Texas - TX


NLAD Error Message Explanations



PR Medicaid Cards Acceptable Prior to Release of USAC Acceptable Documentation Guidelines