Commonly Encountered UNACCEPTABLE Subsidy and Identity Proofs

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Unacceptable Subsidy Proofs

SNAP/Food Stamps Cards WITHOUT Beneficiary Name or Issue/Expiration Date Listed

SNAP/Food Stamps cards from ALL states/territories except Rhode Island (California also excluded)


Benefits Security Card Benefit security.gif

  • This card is issued by many different states, many of which Life Wireless is not authorized to do business in, and many different subsidy benefits are deposited upon it, some of which are not Lifeline-eligible subsidies. This is unacceptable because it is not possible to determine the state in which it was issued or the type of subsidy benefits that is deposited upon it.

Notice that it while it looks similar to the Kentucky SNAP EBT card, it is missing the Commonwealth Seal of Kentucky in the upper right-hand corner: Ky-looks-similar.gif


Direct Express Card Direct express.gif

  • Similar to the Benefits Security Card, this card is also issued by many different states, many of which Life Wireless is not authorized to do business in, and many different subsidy benefits are deposited upon it, some of which are not Lifeline-eligible subsidies. This is unacceptable because it is not possible to determine the state in which it was issued or the type of subsidy benefits that is deposited upon it.


EPPI Card Ga-eppi.gif

  • This card is used to load child support payments.


MediCARE Card MediCARE.gif

  • MediCAID and MediCARE are two completely different programs. MediCAID is income-based and a Lifeline-eligible subsidy in ALL states. MediCARE, an example of which is shown here, is age-based and therefore not a Lifeline-eligible program.

Pr-1st med.gif

  • This is a MediCARE provider in Puerto Rico


W.I.C. (Women, Infants, & Children) Card WIC.jpg

  • SNAP/Food Stamps and W.I.C. are two completely different programs. SNAP/Food Stamps is a Lifeline-eligible subsidy in ALL states. W.I.C. is only a Lifeline-eligible program in CALIFORNIA and if someone is eligible for W.I.C., they are not eligible for SNAP/Food Stamps.


PeachCare for Kids Pshp-kids.gif

  • This program provides health insurance coverage for children in families that DO NOT qualify for Medicaid.


AHCCCS EMERGENCY SERVICES ONLY Fes.gif

  • The Emergency Services program of AHCCS provides emergency services only to immigrants, including undocumented immigrants, who are eligible for Medicaid except for their immigrant status, meaning that though they are eligible, they are not receiving it.


Unacceptable ID Proofs

Fake ID's Fake-id.gif

Cannot Verify If Government-Issued Ga-not-acceptable-id.gif

Not U.S. Government-Issued Iadc.gif