General Rules

Anomalies should be left for review by compliance.

Accept

Photo Identification

Out of state identification if subsidy proof is in-state
Identification must be UNITED STATES government-issued (Federal or State) photo IDs.
- ACCEPTABLE ID IS LIMITED TO: State Driver’s License, State ID, United States Passport, Voter ID (with photo ONLY), State Department of Corrections ID (with photo ONLY), State-Issued Weapons Permit (with photo ONLY), U.S. military ID

Subsidy Proof

Partial subsidy proof if necessary information to confirm name and/or subsidy account number is visible
A partial proof that has an expiration date but the expiration date cannot be viewed
A partial proof, except SNAP card, that all visible numbers match
All digits of a subsidy proof are required for Food Stamps/SNAP Card and Medicaid Card. Only last 4 digits of account are required for any other subsidy proof.
Hard to read but complete document scanned; if the numbers you can read are correct.
The proof is addressed to the applicant and the applicant appears to be the parent/guardian of the minors covered under subsidy.

Addresses

Photo ID with address and name
Current insurance policies and current mortgages/leases with the applicant's name
Utility bills with the applicant's name
Benefits award letters with the applicant's name

Reject

Identification

Identification does not have a photo
Is not UNITED STATES government-issued
Work, college, and bank account ID’s are not acceptable
Passports and IDs issued by a foreign country or a consulate of a foreign country
Photo ID is missing

Subsidy Proof

Medicaid – entered wrong number/s (must match all numbers)
Food stamps/Snap Card - entered wrong number/s (must match all numbers)
Selected wrong subsidy
Partial subsidy proof if necessary information to confirm name and/or subsidy account number is not visible
All three names on account, Photo ID and subsidy proof do not match
Subsidy proof is missing
Any proof with an expiration date that has expired.

Income Guidelines

HOUSEHOLD SIZE

INCOME LEVEL

1

$15,080

2

$20,426

3

$25,772

4

$31,118

5

$36,464

6

$41,810

7

$47,156

8

$52,502

For each additional person

Add $5,346