Difference between revisions of "General Rules"

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* All digits of a subsidy proof are required for Food Stamps/SNAP Card and Medicaid Card. Only last 4 digits of account are required for any other subsidy proof.
 
* All digits of a subsidy proof are required for Food Stamps/SNAP Card and Medicaid Card. Only last 4 digits of account are required for any other subsidy proof.
 
* Hard to read but complete document scanned; If the numbers you can read are correct.
 
* Hard to read but complete document scanned; If the numbers you can read are correct.
* The proof is addressed to the applicant and the applicant appears to be the parent/guardian of the
+
* The proof is addressed to the applicant and the applicant appears to be the parent/guardian of the minors covered under subsidy.
minors covered under subsidy.
+
 
 +
'''Reject'''
 +
 
 +
Identification
 +
* Identification does not have a photo
 +
* Is not UNITED STATES government-issued
 +
* Work, college, and bank account ID’s are not acceptable
 +
* Passports and IDs issued by a foreign country or a consulate of a foreign country
 +
* Photo ID is missing
 +
 
 +
Subsidy Proof
 +
* Medicaid – entered wrong number/s (must match all numbers)
 +
* Food stamps/Snap Card - entered wrong number/s (must match all numbers)
 +
* Selected wrong subsidy
 +
* Partial subsidy proof if necessary information to confirm name and/or subsidy account number is not visible
 +
* All three names on account, Photo ID and subsidy proof do not match
 +
* Subsidy proof is missing
 +
* Any proof with an expiration date that has expired.
 +
 
 +
 
 +
Anomalies should be left for review by compliance

Revision as of 12:21, 31 January 2013

General Rules

Accept

Photo Identification

  • Out of state identification if subsidy proof is in-state
  • Identification must be UNITED STATES government-issued (Federal or State) photo IDs.
    • ACCEPTABLE ID IS LIMITED TO: State Driver’s License, State ID, United States Passport, Voter ID (with photo ONLY), State Department of Corrections ID (with photo ONLY), State-Issued Weapons Permit (with photo ONLY), U.S. military ID

Subsidy Proof

  • Partial subsidy proof if necessary information to confirm name and/or subsidy account number is visible
  • A partial proof that has an expiration date but the expiration date cannot be viewed
  • A partial proof, except SNAP card, that all visible numbers match
  • All digits of a subsidy proof are required for Food Stamps/SNAP Card and Medicaid Card. Only last 4 digits of account are required for any other subsidy proof.
  • Hard to read but complete document scanned; If the numbers you can read are correct.
  • The proof is addressed to the applicant and the applicant appears to be the parent/guardian of the minors covered under subsidy.

Reject

Identification

  • Identification does not have a photo
  • Is not UNITED STATES government-issued
  • Work, college, and bank account ID’s are not acceptable
  • Passports and IDs issued by a foreign country or a consulate of a foreign country
  • Photo ID is missing

Subsidy Proof

  • Medicaid – entered wrong number/s (must match all numbers)
  • Food stamps/Snap Card - entered wrong number/s (must match all numbers)
  • Selected wrong subsidy
  • Partial subsidy proof if necessary information to confirm name and/or subsidy account number is not visible
  • All three names on account, Photo ID and subsidy proof do not match
  • Subsidy proof is missing
  • Any proof with an expiration date that has expired.


Anomalies should be left for review by compliance